Renovation Process Made as Painless as Possible
Reflecting back over 2004, I am writing at year-end and copying the Better Business Bureau of Ottawa, to compliment you both, and your company, for the wonderful house extension and related renovation projects that you did on our property during the past year. Your company, with its superb group of highly skilled and efficient workers, did a very professional job here, not only in designing and then building the house extension/sunroom of the planned original contract, but also in accommodating at our request various added major tasks and major contract extensions: for re-roofing all of the adjoining garage, installing hardwood floors in the adjoining back half of the house, fitting and installing new granite counters and ceramic splash tiles in the kitchen, and building landscaped garden boxes and an entry step around the new extension. We very much appreciate that you were able to take on this extra work, so as to integrate the new addition more seamlessly to the adjoining house. All the work was done in a very professional manner, the project begun and ended on time, and on budget with no financial surprises. We have had many compliments about the high quality of the work and beauty of the new space, and have already recommended your company to friends and neighbours contemplating similar work. No home renovation is entirely easy, with the necessary dislocation to house and property, but Anpaq made it as painless as possible by fast schedules, good work, and ready communication and flexibility. You should be very proud of your workers and their work, as we are of the “new house” you have given us. Best wishes for the holidays and for the New Year.
Yours sincerely, Terry Cook